VAS Key Account Manager

Khartoum, Sudan

Job purpose

The VAS key account manager will be responsible of maintain solid relationships with the company's key clients. The VAS key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops. He-She should also be able to develop relationships with potential clients and to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional VAS key account manager should be able to manage multiple key accounts without compromising on the quality of services provided.

DUTIES AND RESPONSIBILITIES

• Responsible for achieving assigned targets and ensure that all VAS targets are achieved per the agreed upon KPI’s & timeframe.
• Responsible for building strong relationships with corporate accounts and making regular visits to those customers to drive more VAS sales, revenues and increase/maintain customer satisfaction.
• Responsible for increasing VAS sales volumes within all existing customer accounts as well as exploring new customer & market opportunities.
• Ensure the delivery & management of a high level of customer experience through continuous & regular follow up
• Prepare the presentation material required for VAS sales deals
• Responsible for collecting corporate accounts’ payments and ensure they are reflected in the system as per the current business processes
• Provide market intelligence on a frequent basis on competitors’ offerings & tactics as well as other information related to the industry
• Interact constructively and well with the other cross functional departments to ensure the smooth flow of work
• Follow all internal procedures and guidelines specified for the VAS department
• Responsible for the security, confidentiality & integrity of all information assets within his/her responsibilities in accordance with the company’s Information Security Policies

Qualifications/Experience:
• Bachelor Degree in Telecommunications, Business or Economics
• Minimum 3 years of experience in related field
• Solid working knowledge of VAS services
• Must own a personal car to be used for theVAS sales business

Skills:
• Excellent verbal and written communication and presentation skills in both Arabic & English language.
• Customer oriented and has excellent Interpersonal skills (communication, negotiation, etc...)
• Excellent project management, analytical, and organizational skills.
• Excellent computer skills using Microsoft Office.
• Demonstrated creative and effective problem solving skills.
• Solid presentation skills including the ability to explain complex technologies and product features.
• Flexible and accepts changes.
• Has an open mind about solutions.
• driving licence